Privacy & Data Protection
Welcome to Maneki’s Privacy Policy. This page explains how we collect, use and protect the personal information you provide when you use our site. We take privacy seriously and aim to be clear about what data we process, why we process it and how you can exercise your rights.
Types of data we collect
Personal data
When you create an account or contact us we may collect personal information such as your name, date of birth, email address, telephone number and verified identity documents where required for verification. We also record account details like username and password (stored securely).
Technical data
We collect technical information to deliver and improve our service. This includes device information, browser type, IP address, operating system, and information about your interaction with the site such as pages visited, session duration and error logs.
Transactional data
We keep records of financial transactions you make on the site, including deposits, withdrawals, payment method details and transaction references. We also log your gameplay and betting activity for account management and compliance purposes.
How we use your information
We use data to provide and maintain your account, process payments, carry out identity checks and comply with legal obligations. Data is used to investigate suspicious activity, prevent fraud, resolve disputes and respond to support requests. Aggregated data may be used for analysis and service improvement.
Data protection practices
We implement technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. Access to personal information is limited to authorised staff and service providers on a need-to-know basis. We review security practices regularly to maintain appropriate safeguards.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, secure your session and analyse site performance. Some cookies are essential for account functionality; others are used for analytics and personalised content. You can manage cookie settings in your browser, although disabling certain cookies may affect site functionality.
User rights
You have rights in relation to your personal data, including the right to access, correct or request deletion of your information, and the right to object to or restrict certain processing. You may also request a copy of personal data we hold about you in a portable format.
Access, correction and deletion
To request access, correction or deletion, contact us at [email protected]. We will verify your identity before processing requests and respond within a reasonable time. In some cases we may retain certain information where required by law or for legitimate business purposes.
Information sharing and third parties
We may share information with payment providers, identity verification services, analytics providers and regulators where necessary to provide our service or to meet legal obligations. Third parties are contractually required to protect your information and may only process it for specified purposes.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the service after changes indicates acceptance of the revised policy.