Maneki Casino Terms and Conditions
These Terms and Conditions set out the rules that govern your use of Maneki. They explain the relationship between us and our users, and the standards we expect on our platform. By registering an account and using our services you accept these terms and any rules published on the site, including promotional terms and responsible gambling controls.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Do not share your password or account access with others. We may suspend or close accounts where we suspect fraud, abuse, multiple registrations, or activity that breaches these terms. If you believe an account has been accessed without your permission contact support immediately.
Eligibility requirements
To open an account you must be at least 18 years old and permitted to gamble under the laws of your jurisdiction. We may refuse registration or block accounts from jurisdictions where our services are restricted. We may request documents to verify age and identity before processing deposits or withdrawals.
Acceptable platform use
Use of the platform is limited to lawful, non-fraudulent activity. Prohibited behaviour includes collusion, bonus abuse, use of automated playing software, money laundering, and activity intended to manipulate game outcomes. We reserve the right to withhold funds and close accounts where we identify prohibited use.
Account verification and limits
We may require identity verification and supporting documentation, such as ID, proof of address, and proof of payment. Verification helps us confirm your identity and comply with our checks. We may also apply deposit, loss, staking and withdrawal limits to your account. You can request changes to voluntary limits through your account settings or by contacting support.
General bonus and promotion rules
All bonuses, free spins and promotions are subject to specific promotional terms in addition to these Terms and Conditions. Promotional offers may include minimum deposits, wagering requirements, game restrictions, time limits and maximum cashout limits. Full details for each promotion are provided on the relevant offer page and must be accepted when opting in.
Deposits and withdrawals
Payments must be made using an acceptable payment method in your name. We may require proof of ownership of payment methods. Deposit minimums, withdrawal minimums and processing times vary by method. E-wallets are typically processed faster while bank transfers may take several business days. We will carry out checks on withdrawals and may temporarily delay payments while verification or security checks are completed.
Dispute resolution
If you have a dispute you should contact our customer support so we can attempt to resolve it. If we cannot agree, you may request escalation and, where applicable, referral to an independent dispute resolution service. Contact for account issues is available via [email protected].
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Updated terms will be published on the site and, where appropriate, notified to you. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. If you do not accept updated terms you should stop using the service and close your account.